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A&K Herd Ltd

9 Troon Close, Carlisle, Cumbria, CA3 0EL


Privacy Notice

(How information about you will be used)


Legal basis for processing data:

Processing data is necessary for the purposes of legitimate interest pursued by A&K Herd Ltd except where such interests are overridden by the interests, rights or freedoms of the data subject (you).

What Information we collect about you:

When you contact us for an insurance quotation we collect the relevant information needed by an insurer to calculate the premium and understand your insurance needs.  The information varies dependant on the risk to be insured.

When we collect this information:

We collect this information during our meetings and /or telephone conversations with you and through the completion of proposal forms and fact finds or via online submission forms.

How we store your personal data:

We hold your personal data electronically.  The system is securely backed up and data encrypted to protect your data from cyber attacks and online hackers.  We also hold your data in paper files.  Security at the premises is of a high standard to prevent loss of data from unauthorised access or theft.

How your information will be used and who might we share it with:

We may share your data with other third parties in order to meet our legal or regulatory requirements.


The only data we will share with third parties is that of your contact details of which you have submitted to us when you order a product through our shop. This data on our behalf is used for shipping and delivery of your product. We pass on your contact details so the company who produces the product can ship directly to you.

Drone Work

We use the information you supply to us only on the basis of planning scheduled work with you the client. This data is only used by the Operations Manager and UAV pilot for the job. Contact with the client will only be related to the job that has been agreed between the two parties. Marketing material only be sent with prior permission to do so.

How long we will keep your data for:

We will retain any information we have collected about you for up to 6 years after our professional relationship has terminated.  In certain circumstances it may be necessary to retain your personal data for longer.  All retention periods are documented in our data retention policy. 

Your rights of access to your data:

Under the GDPR you have a right, to obtain a copy of the personal information that we hold about you free of charge.  If you believe that any information held is incorrect or incomplete, you should contact us (see contact details below). Any information that is found to be incorrect or incomplete will be amended promptly.

Erasure Rights:

You have the right to request the deletion or removal of your personal data if you feel there is no compelling reason for its continued processing.

Your right to object:

Under the GDPR you have the right to object to us processing personal data based on grounds relating to your particular situation.  If you object to us processing you personal data we will stop unless: there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for the establishment, exercise or defence of a legal claim.

Your Right to Complain:

You have a right to complain to the Information Commissioners Office if you feel there is a problem with the way we are handling your data.  Please contact


We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We will not use your information or share your information with any other company for marketing purposes without your prior consent.

Contact Details:

If you need any further information or need to contact us please write to us at:

A&K Herd Ltd,  9 Troon Close, Carlisle, Cumbria, CA3 0EL, 07903512533

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